We want you to be completely satisfied with your purchase from our smarttraders.live website. However, we understand that there may be instances where you need to return or exchange an item. Our refund policy is designed to make the process as easy and straightforward as possible.

1. Returns and Exchanges a. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the purchase date. b. The item must be unused, in its original packaging, and in resalable condition. c. You are responsible for the cost of return shipping.
2. Refunds a. Refunds will be issued to the original payment method used for the purchase. b. Refunds will be processed within 5-7 business days of receiving the returned item. c. Shipping costs are non-refundable.
3. Exchanges a. If you would like to exchange an item for a different size or color, please contact us at [insert contact information] to arrange the exchange. b. We will ship the new item to you once we receive the original item.
4. Damaged or Defective Items a. If your item arrives damaged or defective, please contact us at [insert contact information] within 7 days of receiving the item. b. We will provide a prepaid shipping label for the return and issue a full refund or exchange once we receive the damaged or defective item.
5. Exceptions a. Personalized items and custom orders cannot be returned or exchanged unless they are damaged or defective. b. Final sale items cannot be returned or exchanged.

Thank you for reading our refund policy. If you have any questions or concerns, please contact us at 7874192454, 9898642454, 6354412729.